The VTC invoice, no mistakes, no delays.
What a driver's invoice must carry, what can no longer be touched once issued, and how to get paid on time.
The details a VTC invoice must carry
Continuous numbering with no gap or duplicate, date, full identity of the issuer and the client, description of the service (pickup, drop-off, pickup date), amount excluding and including tax, and the details required by art. L.441-1 of the French Commercial Code — including “EI” for a sole trader. A rushed invoice undermines your service; an incomplete one, a business client may refuse.
VAT: 10 % or exemption
Passenger transport falls under the reduced 10 % rate. Below the exemption threshold, the invoice reads “VAT not applicable, art. 293 B CGI”. VTBON applies the wording according to the status set in your profile, on every invoice.
An invoice is never edited: the credit note
Once issued, an invoice is kept for ten years (art. L.123-22 of the French Commercial Code) and is not corrected. To cancel it, paid or not, you issue a credit note — a new document, with its own number. VTBON has no “delete” button on an invoice: it could only refuse.
Getting paid on time
An invoice is born awaiting payment; the due date is thirty days by default (art. L.441-10 of the French Commercial Code), or the one you agreed. VTBON counts the days left, marks the invoice overdue once the date has passed, and shows you the money in three columns: Awaiting · Overdue · Received, by month, calendar quarter or year.
Reminding without falling out
“Send a payment reminder” turns the PDF into a reminder letter and the message into a courteous nudge: the letter admits a payment may have crossed in the post, and only mentions late-payment penalties and the €40 indemnity to a business client. Nothing is rewritten, no number is consumed, and “Reminded · 5 d” records what you did.
E-invoicing, for your business clients
The reform progressively requires a structured format. VTBON produces the electronic invoice (XML), ready to upload to your platform. For private clients, nothing changes.
Frequently asked questions
How do I make an invoice as a VTC driver, self-employed or company?
A VTC invoice carries continuous numbering with no gap or duplicate, the details required by art. L.441-1 of the French Commercial Code, the “EI” mention for a sole trader and the VAT wording that matches your status. VTBON generates it from the voucher in one tap, then tracks its payment.
Can an invoice be edited or deleted?
No, and that is the law: an issued invoice is kept for ten years (art. L.123-22 of the French Commercial Code). To cancel it, paid or not, VTBON issues a credit note. A slip on “Received” is undone with “Back to open”, without a credit note.
What happens when a client does not pay on time?
Every open invoice shows the days left before its due date — thirty by default (art. L.441-10 of the French Commercial Code), or the term you agreed. Past the due date it becomes overdue, and the revenue strip shows it: Awaiting · Overdue · Received.
How do I remind a client who has not paid?
From the overdue invoice, “Send a payment reminder”: the same gesture as sharing, the same channels, but the PDF becomes a reminder letter. The tone stays courteous, the letter admits a payment may have crossed in the post, and late-payment penalties only appear for a business client. Nothing is rewritten in the invoice, no number is consumed.
Does mandatory e-invoicing concern me?
For rides invoiced to a company, yes: the reform progressively requires a structured format instead of a plain PDF. VTBON produces the electronic invoice (XML), ready to upload, with no setup. For private clients, nothing changes.
Which VAT rate applies to VTC rides?
Passenger transport falls under the reduced 10 % rate. Below the exemption threshold (art. 293 B of the French Tax Code), the invoice reads “VAT not applicable”. VTBON applies the right wording according to the status set in your profile.
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